Shipping policy
Shipping Policy – Neptunus Clothing
Thank you for shopping with Neptunus Clothing.
All products are made to order through our fulfillment partner. Because of this, production begins after an order is placed.
Processing Time
Orders are typically processed within 2–5 business days before shipping.
Estimated Shipping Times
United States: 3–7 business days
Canada: 5–10 business days
Europe: 5–10 business days
Australia & New Zealand: 5–12 business days
Other international destinations: 7–20 business days
Please note that delivery times may vary depending on your location, customs processing, and local carriers.
Order Tracking
Once your order ships, you will receive a tracking number via email so you can track your package.
Delays
Neptunus Clothing is not responsible for delays caused by customs, shipping carriers, or unforeseen circumstances.
If you have any questions about your order or shipping, please contact us at neptunussclothing@gmail.com